Supporting Our Community Through the Power Saving Bonus
Supporting Our Community Through the Power Saving Bonus
At Sussex Neighbourhood House, we know that sometimes the most meaningful support comes from sitting down together, talking things through, and taking the time to understand a situation fully. Recently, we’ve seen just how powerful this can be through the Power Saving Bonus initiative.
In October, we welcomed the Minister for Energy Lily D’Ambrosio and local MP Anthony Cianflone to SNH to hear directly from community members about their experiences with rising energy costs and the support available to assist with household bills. This visit highlighted the important role community organisations play in making cost-of-living relief programs accessible to everyone.
More Than a Rebate
The PSB is not just a $100 rebate. When we sit together with a bill, we often find additional savings:
- Concession discounts that haven’t been applied
- ‘Best Offer’ plans that can reduce annual energy costs
- Missed backpay or credits that retailers may owe
One recent example saw a family move from applying for a $100 rebate to discovering over $1,000 in annual savings, along with $4,500+ in backdated concession credits after reviewing their plan and support eligibility.
These outcomes happen because someone took the time to explain the bill, make a phone call together, and help advocate for what the customer is entitled to.
How We Can Help
If you have a concession card and are paying the electricity bill at your residence, you may be eligible for the $100 PSB. We can help you:
- Apply for the rebate
- Review your current plan
- Check for missed concessions or better offers
- Contact your energy retailer if needed
Simply bring along your latest electricity bill, concession card, medicare card, and bank details.
Community Support in Action
Neighbourhood Houses like SNH play a vital role in providing practical, in-person support that meets people where they are. We are proud to continue offering this service and thank Minister D’Ambrosio and Anthony Cianflone MP for acknowledging the work being done across local communities.
Thank you to the Department of Energy, Environment and Climate Action and Neighbourhood Houses Victoria for making this initiative possible.
If you or someone you know could benefit from this help, please drop in or give us a call to make a time to apply.
We’re here for our community.